Remote training works! In fact, it can be even more effective than in person training provided you have the right tools.
I have been delivering remote training for over 3 years, but many of my clients are trying it out for the first time. Here's what they've had to say about it so far:
There are a few simple things you can do to help ensure you get the most out of a remote training session or any remote communication. I've compiled a few tips below.
If you're using Microsoft Teams to work from home, join me on Tuesday, 14 April, 2020 between 8am-3pm NZST for a free Teams Helpdesk. Just hop on the live chat at ACE.co.nz and let us know your Teams question - we'll sort you out with the answer on the spot.
I have been delivering remote training for over 3 years, but many of my clients are trying it out for the first time. Here's what they've had to say about it so far:
Awesome training! Worked really well, the remote session was great :) Allison was lovely, really helpful, understanding and knowledgeable. I'm really excited to start using Power BI.
- Kelsey Brooke-Cowden, Digital Acceleration Analyst @ Mars
Software perfectly enabled the course to be a success, great how Allison could see all of our screens without having to share them. Great examples, workbook was really easy to follow. Allison is a great tutor, very patient and friendly, and very knowledgeable and clearly passionate. Made for a great learning environment. Really really enjoyed the course :) Thank you.
- Kaitlin Grenside, Finance Assistant @ IT Partners Ltd
There are a few simple things you can do to help ensure you get the most out of a remote training session or any remote communication. I've compiled a few tips below.
TIP 1: Use a headset to reduce noise
Ideally your "home office" should be quiet, well lit and away from distractions. Since not all of us are fortunate enough to have a spare room with a door to close, a headset can be the next best thing. Use a headset whenever on a conference call or training session to filter out some of the background noise for the benefit of your colleagues. Bonus tip: Put your headphones on while working on tasks that require high levels of concentration. This will signal to other people in your household (or 'bubble' as we call it here in NZ) that you're "in the zone".TIP 2: Webcams add meaning to remote communication
According to Mehrabian's rule of personal communication, body language accounts for 55% of the meaning gathered from communication. Words only make up 7% of the meaning! That means a simple email or Teams chat might be misinterpreted, even a phone call provides less than half the meaning of in person communication. Turn on your webcam and we've got all three bases covered again for successful remote communication.
TIP 3: Two screens are better than one
We all know two heads are better than one, well the same goes for screens. If you don't have two screens, split your single screen using the keyboard shortcut: Windows Key, Arrow. Try it now: hold down the windows key and tap the left arrow button. To get the most out of remote training or meetings, split your screen(s) between the content and the participants.If you're using Microsoft Teams to work from home, join me on Tuesday, 14 April, 2020 between 8am-3pm NZST for a free Teams Helpdesk. Just hop on the live chat at ACE.co.nz and let us know your Teams question - we'll sort you out with the answer on the spot.
You can find the products I use and mentioned in this post on Amazon:
